Yep, that’s right. I corrupted Windows 7. At least that’s what the Dell Customer Service Agent told me. Let me tell you the back story.
A little over a month ago I purchased a new laptop from Dell. My old one had become a complete pain in my butt! It was so slow! I really use mine and it’s on and running all the time. From the time it comes out of the box it doesn’t get much sleep time. I had cleaned it up, defragged it, deleted cookies, temporary internet files, the works! I think my processor was going bad. It was also beginning to overheat. Not.Good.
So I made the decision to purchase a new laptop and let the boys use my old one as a gaming computer. It already had all the programs loaded on it, so all I had to do was transfer my old files to the new computer. This took me DAYS. I have a TON of programs that I use daily and even more that I use frequently. I had to have them all, right? Oh yeah. So there I go, plugging along reinstalling all my various programs from download files, disc files and backup files.
Then, when I try to run a program that came installed on the computer I get an error that it’s missing some crucial .dll file. How can that be? It came with the machine? I tried everything I know to do, but I had to resort to calling the help line. I hate doing this. I always have such a hard time understanding the employees. Anyways. I call in, gave them my service tag off the bottom of the laptop and they tell me that they can’t help me because my laptop is from out of the country.
EXCUSE ME?!? What? I purchased it from the Dell website. So where did it come from? I have no idea.
They transferred me to Canada!!! They proceed to tell me that my laptop did not come from there and transferred me back to the US help line. Finally, over an hour later, they located my laptop off of my purchase order number that was on my invoice. Phew! Thank goodness! BUT…my laptop was not associated with the service tag yet. They hadn’t actually connected the order, with the laptop. Have you heard of this before? Insanity!!! So what do I need to do? Call back in 48 hours and they should be able to help me then.
Whatever! I was MAD at this point! So I do what I can and continue to try and fix the computer on my own. I called back 2 days later and they were able to pull up my laptop info with the service tag. Thank you! Finally! We worked on it together for almost an hour before I suggested they just take it over with the remote access, look into the registry and fix this thing already! Also, we were in the middle of a terrible thunderstorm! I thought I was going to lose power and have to start the whole process all over again. Luckily that didn’t happen.
So, as far as the service agent could tell, I had too many burning programs. What? Too many? Nah, can’t be. I mean, I really need all 7 programs. Don’t I? (LOL!!!) I guess I can understand that too many similar programs can interfere with each other, but they can completely screw up the Operating System? I think there may be a flaw in their OS and not my methods. Mind you, all 7 programs worked fine on my old computer. I used them all at different times for different things. Never had a problem before.
After all my hard work of installing my programs, music, pictures and videos I was forced to wipe the hard drive and start from scratch…again. THIS.SUCKS.
Now I only have 3 burning programs. It’s not exactly how I would prefer to have things, but I guess it’s all the computer can handle. Figures.
So there you have it…
I corrupted Windows 7.